Sue Willard has more than two decades of experience as an analyst, project manager, and principal consultant serving a broad range of industries, including online media, publishing, finance, enterprise resource planning, life sciences, manufacturing, and government. An expert in process management and performance improvement, Sue is adept at leading client and production teams through complex requirements analysis, custom development, software package implementation, and globalization/localization release efforts. She is a staunch advocate for Quoin’s customers, utilizing her extensive experience with business stakeholders, end-users, developers, and quality assurance teams to ensure Quoin’s efforts always meet client needs.